At Milvora Foods, we strive to provide high-quality products and a smooth customer experience. Please read our cancellation and refund policy carefully before placing an order.

Order Cancellation

• Orders once placed and processed may not be cancelled.
• Cancellation requests will only be considered before the order is packed or shipped.
• Milvora Foods reserves the right to cancel any order due to product unavailability, payment issues, or suspicious transactions.

In such cases, the refund (if applicable) will be processed to the original payment method.

Refund & Replacement Policy

Refunds or replacements may only be applicable under the following conditions:

• Damaged product received
• Wrong product delivered
• Expired product received

To request a refund or replacement:

• Customers must contact us within 24–48 hours of delivery.
• Proper proof/images of the product and packaging must be shared.

After verification, eligible refunds or replacements will be processed accordingly.

Non-Refundable Situations

Refunds will not be applicable for:

• Incorrect address provided by customer
• Delay caused by courier partners
• Minor packaging variations
• Change of mind after order dispatch
• Improper storage or handling by customer

Refund Processing Time

Approved refund will be processed and credited to the original payment method within 5-7 Business days.
We offer a 2 days return policy only if the product received is damaged, expired, defective, or incorrect.
Customers must report the issue within 24–48 hours of delivery along with proper images/proof.
After verification, eligible exchange/replacement requests will be processed.
Exchange/Replacement deliveries will be completed within 5–7 business days.

Company Details

ENOGIC COMMERCIAL TRADE PRIVATE LIMITED
D 609, Sun Central Place, Bopal Cross Road,
Sardar Patel Ring Rd, opposite ISCON PLATINUM,
Ambli, Ahmedabad, Gujarat – 380058

Contact Details

Email: info@milvorafoods.in
24/7 Support: +91 7383399167